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domestic violence abuse terms dictionary

The small print...

Terms and conditions

Terms and conditions

By accessing this website you are agreeing to the terms and conditions below.


Whilst I make every effort to ensure that the content on the site is accurate and current, I give no guarantee that the content will be free from error. I exclude any liability for any errors and omissions on the site. The access or use by you of the contents of this website is entirely at your own risk. I do not make any representation or warranty and expressly disclaim any and all such warranties and terms in respect of any products, services, information or materials.


I do not accept liability for any consequential or incidental damages or for any other indirect, special or punitive damages whatsoever that arise out of or are related to the purchase or use of any products or services from the site through me. Due to the continued development of my products and services, the information detailed on this website may not be up to date. Refer to me for confirmation of the current status of any product or service. I may temporarily or permanently change any of these terms and conditions without affecting any accrued rights or liabilities.

I am a freelance solicitor registered with the Solicitors Regulatory Association (SRA) to provide non-reserved legal services, as defined by the Legal Services Act 2007.  

The SRA Standards and Regulations 2019 permit freelance solicitors to provide non-reserved services direct to clients without professional indemnity insurance. Clients have access to the SRA compensation fund. See the SRA Standards and Regulations 2019 for more details.

All solicitors are bound by the same SRA principles and must act:

1. In a way that upholds the constitutional principle of the rule of law, and the proper administration of justice.

2. In a way that upholds public trust and confidence in the solicitors’ profession and in legal services

provided by authorised persons.

3. With independence.

4. With honesty.

5. With integrity.

6. In a way that encourages equality, diversity and inclusion.

7. In the best interest of each client.

Complaints are handled internally, please contact me in the first instance and the matter will be investigated and responded to expeditiously. I aim to deal with any complaints promptly, fairly, openly and effectively. Thereafter a client has the right to complain directly to the SRA and the legal ombudsman.

Reserved legal services are provided by me via my SRA regulated firm (Liberation Solicitors). Reserved legal service clients are therefore additionally protected by the personal indemnity insurance of the regulated firm.

Each terms of engagement letter (client care letter) sent to the client will outline whether the service provided is reserved or non-reserved and will include all necessary information in respect of insurance, compensation, regulations, transparency, complaints procedures costs and VAT. If a client case moves between reserved and non-reserved services a new terms of engagement letter will be sent to the client.  

To ensure transparency fixed costs or estimated costs are indicated with services where possible. I am not registered for VAT in respect of non-reserved legal services and therefore my legal costs for non-reserved legal services do not include VAT.

Reserved legal services may be subject to VAT.

Any disbursements, such as for expert reports, forensic reports, expert witnesses and barristers will be additional costs and subject to VAT unless expressly indicated otherwise.

The following factors are likely to increase the cost of a matter: not having all of the paperwork available, not having missing or incorrect information that needs investigation and correction, third parties not responding to communications promptly or dealing with unusual or complex cases.

As soon as any complications arise these will be discussed with the client. Fees for the additional work being carried out will be agreed in advance of any additional work being undertaken.

Every case is different, and I encourage people to contact me for an estimate for their individual case so I can provide an estimate outlining a range of potential fees to make sure that clients get the right amount of support to meet individual circumstances. I will update clients regularly on costs throughout the matter so they can stay in control throughout.

All personal data held by me will be held in accordance with the client care letter sent to clients.

Client consent allowing the use of personal data is contained in the client care letter and this permits the use the personal data to represent the client in legal proceedings. All personal data provided by the client or other persons or sent to the client and other persons in connection with representing the client in legal proceedings will be used solely for the particular purpose outlined in the client care letter and for no other purpose.

The persons referred to above who are likely to receive and/or send your personal data are usually the same and constitute for example the client, prosecution authorities, the court, experts, witnesses and other persons connected to the client’s case.

Every client has the right to make a Data Subject Request to identify what personal data is held and seek access to it and seek rectification or erasure of any personal data held. Contact me regarding all such requests. Reasonable requests will not incur a cost.

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